About
A senior partner, behind the scenes.
The Conduit Agency was founded by Chivon D. Joseph at the intersection of luxury hospitality and C-suite operations.
The Founder
"I founded The Conduit Agency because I believe the highest-performing leaders deserve support that matches the standard they hold for everything else in their lives."
Built on a foundation of real experience.
My background spans luxury hospitality and C-suite operations — two worlds that most people treat as separate. The Conduit Agency exists precisely at their intersection.
Chivon D. Joseph · Founder & Principal
Credentials
A career in service of excellence.
01 Office of the Chairman & CEO — The Coca-Cola Company
Planning Specialist supporting global executive operations, international travel, and high-level event logistics.
02 Lead Event Manager — Global Meetings & Events
Two years leading domestic and international events for Fortune 500 clients at Coca-Cola.
03 Mandarin Oriental & W Hotels
Luxury hospitality foundation — brand activations, guest experience, and events at the highest standard.
04 Hartsfield-Jackson Airport — Luxury Lodging Concept
Independently developed and pitched in 2019. The concept opened in September 2023.
Education
01 Master of Science in Globalized Hospitality Management
Georgia State University
02 Bachelor of Arts in Journalism, Minor in Sociology
Georgia State University
Philosophy
Service is a discipline.
Anticipation
Real service is not reactive. It begins long before the request, in preparation that the client never sees.
Care, not performance
The work is not about appearing helpful. It is about being indispensable, quietly, by mastering every invisible detail.
Judgment first
Process and tools matter. Judgment matters more. Every decision is made with the client's full context in mind.
The Journey
A career, in chapters.
Early Career
Mandarin Oriental and W Hotels — learning the discipline of luxury service from the inside out.
Hospitality foundation
2019
Independently developed and pitched a luxury lodging concept for Hartsfield-Jackson Airport. It opened in September 2023.
ATL airport concept
Coca-Cola Era
Planning Specialist supporting global executive operations, international travel, and high-stakes events.
Office of the Chairman & CEO
Today
The Conduit Agency
A private consultancy at the intersection of luxury hospitality and C-suite operations.
"She is the rare practitioner who can move between a Fortune 500 boardroom and a private residence without ever changing her standard."
Industry Peer · Hospitality
Connect
Begin a conversation with Chivon.
Engagements are accepted by referral and selective inquiry. If the work resonates, reach out directly.